Secretaria Naty

Overview

Secretaria Naty is an Omnichannel messaging hub (Official WhatsApp) designed for Enterprise operations. It eliminates bans, organizes commercial teams, and closes more deals through intelligent automation and institutional security (Meta authenticity badge).

A single platform sustained by five pillars of results: Intelligent Service, AI Agents, Commercial CRM, Marketing Automation, and Hub Infrastructure with active governance and compliance (LGPD and ISO 27001).

Login and Access Screen

Key Features

• Chatflow Builder: Visual tool to design the company's service flow. It features Smart Queuing (distribution by specialty), precise Human Handoff, and native customer satisfaction surveys (CSAT).
• AI Agents and Qualification:
• CRM for Official WhatsApp: Visual sales pipeline with automated funnels, proposal sending, and follow-up reminders, all managed and triggered through Meta's Official Cloud API (Anti-Downtime).
• Growth and Enterprise Governance: Mass broadcasts for targeted campaigns with interactive buttons and deep A/B analysis. All managed with Zero-Trust access control, encrypted history, and infrastructure with 99.9% uptime SLA for very high message volumes.